1. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect:

We may collect your name, contact details, shipping address, and payment information when you make a purchase or contact us.

How We Use Your Information:

  • To process and deliver your orders
  • To communicate order updates
  • To improve our services and customer support

Data Protection:

We do not sell or share your personal information with third parties, except for payment processing or logistics partners required to complete your order.

Cookies:

Our website may use cookies to enhance your browsing experience.

Contact:

For privacy-related concerns, email us at supplinxecommerce@gmail.com.

2. Terms & Conditions

By using our website, you agree to the following terms:

Use of Website:

You must use our site for lawful purposes only and avoid any actions that may harm the website.

Product Information:

We try to ensure accurate product descriptions, but slight variations may occur.

Pricing:

Prices are subject to change without notice. Final prices will be shown at checkout.

Orders:

We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.

Intellectual Property:

All content on this website, including text, images, and branding, is our property and cannot be used without permission.

3. Shipping Policy

Order Processing:

Orders are processed within 1–2 business days.

Delivery Time:

Standard shipping usually takes 5–10 business days, depending on your location.

Shipping Charges:

Shipping fees will be displayed at checkout. Free shipping may apply on eligible orders.

Order Tracking:

A tracking number will be provided once your order has been dispatched.

Delays:

Delivery may be delayed due to unforeseen circumstances like weather, logistics issues, or holidays.

4. Cancellation & Refund Policy

Cancellations:

Orders can be cancelled within 24 hours or before dispatch. Once shipped, cancellation is not possible.

Refunds:

Refunds are processed within 5–7 business days after we receive and inspect the returned product. Items must be unused, undamaged, and in original packaging.

Non-Refundable Items:

  • Customized items
  • Digital goods
  • Items marked "Final Sale"

Return Shipping:

Customers are responsible for return shipping unless the product is defective or incorrect.

Support:

For cancellations, returns, or refund queries, contact supplinxecommerce@gmail.com.